Service Update: Coronavirus (COVID-19) Outbreak
Coronavirus (COVID-19) Update
As the impact of the coronavirus (COVID-19) outbreak continues to develop and grow across the world, we would like to give you a service update regarding our services during this challenging time.
Despite the widespread cancellation of public events, closure of schools and retail outlets, Asenso Remit continues to operate as usual. To avoid going out and having direct contact with other individuals, we strongly advise our customers to use online remittance services as much as possible.
To easily send money to your loved ones in the Philippines, download the Asenso Remit mobile app on the App Store or Google Play. Credit to bank account is instant or may be delivered within one (1) working day depending on your bank. The majority of cash collection outlets in the Philippines also remain open should you need to send money through cash pick up. We understand that some areas in the Philippines are in lockdown, so please check beforehand if your beneficiaries are in those affected locations.
Please follow us on Facebook and Twitter for any further updates and do not hesitate to get in touch if you have any questions regarding your remittance. Our customer service lines continue to operate 24/7.
Please stay safe from the coronavirus and let’s all look after one another.